Shipping policy

Shipping Policy – Comfort Haven

Thank you for shopping with Comfort Haven. We are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy carefully before placing an order.

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1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.
Please note: During high-demand periods or holidays, processing times may be slightly delayed.

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2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times:

• Standard Shipping (USA): 5–10 business days

• Expedited Shipping: 3–5 business days (if available)

Delivery delays can occasionally occur due to unforeseen circumstances.

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3. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with your tracking number.

Please allow 24–48 hours for tracking information to update.

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4. Shipping Areas

We currently ship within the United States.

For international shipping inquiries, please contact us at:
jermaine09178@gmail.com

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5. Incorrect Address Disclaimer

It is the customer’s responsibility to ensure that the shipping address is correct.

If you provide an incorrect address, please contact us immediately. We cannot guarantee address changes once the order has been shipped.

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6. Lost, Stolen, or Damaged Packages

Comfort Haven is not responsible for packages that are lost, stolen, or damaged after being marked as delivered.

If your order arrives damaged, please contact us within 48 hours with photos of the item.

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7. Delays

We are not responsible for delays caused by shipping carriers, weather conditions, or customs issues.

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8. Contact Information

If you have any questions about your order or our shipping policy, please contact us:

Comfort Haven
📍 1222 Hillside Ave, Norfolk VA 23503, United States
📞 5053190863
📧 jermaine09178@gmail.com

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Thank you for choosing Comfort Haven 💙